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Job No. 152867

  • Job Title:
  • Assistant Director of Residence Life
  • Employer:
  • Appalachian State University
  • Location:
  • Boone , NC
  • Posting Date:
  • 24-Apr-2024
  • Description:
  • Description of University
    Appalachian State University, in North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.
    Position Summary Information
    Minimum Qualifications
    Completion of a Master’s degree
    5 years professional experience in Housing or Residence Life
    Experience supervising and training undergraduate staff, program development and implementation, crisis intervention, and student counseling or advisement
    Excellent communication skills including excellent writing skills as demonstrated in the application materials
    License/Certification Required
    Preferred Qualifications
    Master’s and/or doctorate degree in student affairs, counseling, higher education, or related field
    Experience supervising graduate and full-time staff
    Demonstrated professional involvement

    Essential Duties and Responsibilities
    Supervision
    Supervise 2-3 Master’s Level Professional Coordinators
    Conduct weekly one-on-one meetings with staff members
    Work to create an environment of mutual support and encouragement of teamwork
    Complete formal evaluations of staff members and provide ongoing feedback
    Provide biweekly training or development for Coordinators
    Oversee management of programming and staff development budgets.
    Work closely with Student Leadership (Residence Hall Association, National Residence Hall Honorary, and Leadership Development Initiatives) and Training (Professional Staff, Graduate staff and RA Staff training .

    Administration
    Co-chair Training and Development Committee
    Discuss, implement, and evaluate policy-making decisions affecting Residence Life
    Provide input and assist in the preparation of the Residence Life budget
    Meet weekly with Associate Director of University Housing for Residence Life
    Develop and maintain collaborative relationships with other departments and offices
    Coordinate staff manual revisions and oversee the dissemination of policy and protocol updates and changes
    Serve on committees, task forces, and search committees as requested or approved by supervisor
    Serve on at least one non-UH committee in Student or Academic Affairs
    Perform administrative tasks as delegated by the Senior Associate Director of University Housing for Residence Life (i.e. coordination of RA break duty, facilitation of all Residence Life meetings, etc.)

    Case & Crisis Management
    Clearly communicate, interpret, and enforce department and university policies to staff and students
    Ensure staff members are appropriately confronting and documenting behavior issues and concerns
    Review all incident reports and documentations and consult with the Office of the Dean of Students as needed
    Consult on educational interventions to minimize behavioral issues within the community
    Supervise the case management responsibility for Coordinators, including follow-up and referrals in consultation with the Office of the Dean of Students Adjudicate student conduct cases as needed
    Serve as a resource and referral for students of concern
    Provide leadership during crises in the residence hall and in the greater campus community
    Guide staff through successful implementation of the Residence Life and Appalachian State crisis protocol

    Community Development
    Be accessible, visible, and present during all check-in and check-out dates
    Make efforts to get to know residents, students, and staff, maintaining a level of visibility with each group
    Promote student involvement in residence hall activities, hall governance, and general co-curricular campus life
    Attend staff-planned community development activities and educational events
    Promote recognition and appreciation of students and staff
    Create the vision and goals for the side of campus in which they oversee

    Inclusivity
    Develop departmental expectations, policies, procedures, and resources to support the development of an inclusive community
    Hold self, students, and staff members accountable to departmental, divisional, and university expectations regarding diversity, equity, and inclusion
    Challenge colleagues and staff to recognize their biases and grow in their understanding of themselves
    Develop and utilize skills to work with diverse student and staff populations
    Maintain sensitivity to different perspectives and identities
    Address all incidents of bias
    Learn ways to advocate for the needs of all staff and students

    Staff Employment
    Assist the Assistant Director for Recruitment, Selection, and Training with oversight of hiring, onboarding, and corrective coaching of full-time and part-time staff members including students
    Train supervisors in techniques and methods for instituting on-going constructive and evaluation of staff
    Conduct periodic evaluations of job descriptions, staff remuneration, and staffing structure

    Liaison Relationships
    Develop and maintain collaborative working relationships with campus partners
    Attend one Residence Hall Association and Resident Assistant Council meeting a semester
    Work closely with University Housing – Student and Administrative Services staff regarding room changes, consolidations, occupancy reports, withdrawals, etc.
    Work closely with University Housing – Facilities Staff regarding maintenance and housekeeping concerns
    Serve as liaison to parents for area of responsibility
  •  Contact information:
  • Appalachian State University
  • Boone, NC 28608
  • United States
  • Employer's Website:
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