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Negotiation and Dispute Resolution in the Public Sector >> Content Detail



Study Materials



Readings

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Books to Purchase


Amazon logo Fisher, Roger, and William Ury. Getting to Yes. 2nd ed. Boston: Houghton-Mifflin, 1991. ISBN: 0140157352. (Paperback.)
This is a short paperback.

Amazon logo Susskind, Lawrence, and Jeffrey Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. New York: Basic Books, 1987. Reprint edition, 1989. ISBN: 0465007503. (Paperback, Out of Print.)
This is background reading.

Amazon logo Susskind, Lawrence, Paul Levy, and Jennifer Thomas-Larmer. Negotiating Environmental Agreements. Washington, DC: Island Press, 1999. ISBN: 1559636335. (Paperback.)
This is a summary of the theory of mutual gains negotiation.


LEC #TOPICSREADINGS
1Introduction to Democratic Decision-making in the Public SectorAmazon logo Shapiro, Ian. The State of Democratic Theory. Princeton, NJ: Princeton University Press, 2003, pp. 10-34. ISBN: 0691115478.
2Challenging the Conventional Wisdom About Conflict Management and Dispute Resolution in the Public SectorAmazon logo Fisher, Roger, and William Ury. Getting to Yes. 2nd ed. Boston, MA: Houghton-Mifflin, 1991. ISBN: 0140157352.
3The Mutual Gains Approach to NegotiationAmazon logo Susskind, Lawrence, and Jeffrey Cruikshank. Breaking the Impasse: Consensual Approaches to Resolving Public Disputes. New York, NY: Basic Books, 1987, chapters 1-4. ISBN: 0465007503.

Amazon logo Susskind, Lawrence, Paul Levy, and Jennifer Thomas-Larmer. Negotiating Environmental Agreements. Washington, DC: Island Press, 1999, pp. 1-40. ISBN: 1559636335.
4When and Whether to Use Hard BargainingAmazon logo Raiffa, Howard. The Art and Science of Negotiation . Cambridge, MA: Belknap Press, 1985, pp. 20-32. ISBN: 067404813X.
5An Introduction to Consensus Building in Theory and PracticeSusskind, Lawrence, and Jeffrey Cruikshank. Breaking Robert's Rules: A Consensus Building Alternative to Parliamentary Procedure (DRAFT), chapters 1 and 2. (To be handed out in class.)
6Conflict Assessment: Analyzing Stakeholder Interests

Amazon logo Susskind, Lawrence, and Jennifer Thomas-Larmer. "Conducting A Conflict Assessment." Chapter 2 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 1999, pp. 99-136. ISBN: 0761908447.

Susskind, Lawrence, and Jeffrey Cruikshank. Breaking Robert's Rules: A Consensus Building Alternative to Parliamentary Procedure (DRAFT), chapter 3. (To be handed out in class.)

7Distributive vs. Integrative Bargaining (Creating Value)Amazon logo Lewicki, Roy J., and Joseph A. Leterer. Negotiation: Readings, Exercises, and Cases. Homewood, IL: R. D. Irwin, 1985, chapter 5, pp. 101-128. ISBN: 0256026343.
8Multi-party Negotiation
9Coalition Theory and RepresentationAmazon logo Raiffa, Howard. The Art and Science of Negotiation. Cambridge, MA: Belknap Press, 1985, pp. 257-274. ISBN: 067404813X.

Amazon logo Sebenius, James. "Sequencing to Build Coalitions: With whom should I talk first?" In Wise Choices: Decisions, Games, and Negotiations. Edited by R. Zeckerhauser, R. Keeney, and J. Sebenius. Boston, MA: Harvard Business School Press, 1994, pp. 324-348. ISBN: 0875846777.
10Review Multi-party Negotiation DynamicsAmazon logo Laws, David. "Representation of Stakeholder Interests." Chapter 6 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 1999, pp. 241-285. ISBN: 0761908447.
11Cooperative vs. Competitive Styles of Negotiation: The Role of Gender and Culture in NegotiationKolb, Deborah. "Her Place at the Table: A Consideration of Gender Issues in Negotiation." PON Working Paper 88-5.

Amazon logo ———. Everyday Negotiation: Navigating the hidden agendas in bargaining. San Francisco, CA: Jossey-Bass, 2002, chapter 7, pp. 277-308. ISBN: 0787965014.
12Introduction to FacilitationAmazon logo Straus, David. "Managing Meetings to Build Consensus." Chapter 7 in The Consensus Building Handbook. Thousand Oaks, CA: Sage, 2000, pp. 287-324. ISBN: 0761908447.

Amazon logo Schwarz, Roger M. "Group Facilitation and the Role of the Facilitator, What Makes Work Groups Effective." In The Skilled Facilitator: Practical Wisdom for Developing Effective Groups. San Francisco, CA: Jossey Bass, 1994, pp. 3-41. ISBN: 1555426387.
13Roles and Responsibilities of the FacilitatorAmazon logo Moore, Christopher W. "How Mediation Works." In The Mediation Process: Practical Strategies for Resolving Conflict. San Francisco, CA: Jossey Bass, 1986, pp. 13-43. ISBN: 0875896731.
14Introduction to Mediation
15The Roles and Responsibilities of the Mediator
16The Roles and Responsibilities of the Mediator II
17Mediating in Unequal Power SituationsSusskind, Lawrence. "Environmental Mediation and the Accountability Problem." Vermont Law Review 6, no. 1 (Spring 1981): 1-47.

Susskind, Lawrence, and Connie Ozawa. "Mediated Negotiation in the Public Sector: The Planner as Mediator." Journal of Planning Education and Research 4, no. 1 (August 1984): 5-15.

Fisher, Roger. "Negotiation Power." American Behavioral Scientist 27 (1983): 149-166.
18Mediating Cross-culturallyAmazon logo Avruch, Kevin. Culture and Conflict Resolution. Washington, DC: United States Institute of Peace, 1998, Parts 3-4, pp. 57-108. ISBN: 1878379828.
19Mediator EthicsGensberg, Alexis. Mediating Inequality: Mediators' perspectives in power imbalances in public disputes. Cambridge, MA: Program on Negotiation. 2003, pp. 4, 23-31, 60-63, 71-72. (PDF)
20Dispute Systems Design: State Offices of MediationHandouts on State Offices of Mediation and the Proposed U.S. Consensus Council. (To be handed out in class.)
21Dispute Systems Design: National Consensus Council
22Guest Panel of Dispute Resolution PractitionersAmazon logo Forester, John. "Dealing with Deep Value Differences." Chapter 12 in Consensus Building Handbook. Thousand Oaks, CA: Sage Publications, 1999, pp. 463-493. ISBN: 0761908447.

Amazon logo Susskind and Field. Dealing with an Angry Public: The Mutual Gains Approach. New York, NY: Free Press, 1997, chapters 1 and 6, pp. 1-14, 152-197. ISBN: 0684823020.

Amazon logo Schon, Donald, and Martin Rein. Frame Reflection. New York, NY: Basic Books, 1994, chapters 1 and 2, pp. 3-36. ISBN: 0465025064.
23Value-based Public Disputes
24Value-based Public Disputes (cont.)
25Final Exam

 








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